What are the costs of low EQ organizations?

The emotional climate of a workplace either supports or deteriorates performance. Ignoring this layer of workforce reality is perilous because when emotional intelligence is low, it can result in very negative consequences to the organization’s bottom line.

Many of the ways that low emotional intelligence affect a business are obvious, such as having managers’ time and energy diverted to dealing with emotion-driven conflict among team members. Other issues are hidden and require a scientific based approach.