Symptoms:
Janie really wanted to nail this tele selling thing, she had all tabs loaded on her screen, put on a clean shirt and armed herself with all of the background info she researched on the prospects website. As she got ready to start a conference call.
Monday Morning Manager

Recent Posts
Podcast: Is Research a Good Idea?
By Monday Morning Manager on Sep 29, 2025 5:00:00 AM
Podcast: How to Get on a Roll
By Monday Morning Manager on Sep 15, 2025 6:00:00 AM
Symptoms:
Matt is looking at his calendar and doing some planning, knowing that many things he does look too much like random acts of mindless behavior. Looking back on past months, he feels like he was scrambling and playing catch up all the time instead of having that feeling that he had some deliberate control of his actions. He wants to get back that feeling of being on a roll, where it's like running downhill instead of uphill all the time.
Podcast: Verbal Business Cards
By Monday Morning Manager on Sep 8, 2025 6:00:00 AM
Symptoms:
Mary was on one of her first sales calls as a new rep and the prospect, with his first question, invited her straight onto the Buyers Bus: "Tell me about your company and what you do".
Podcast: Audition Your Prospects
By Monday Morning Manager on Sep 1, 2025 6:00:00 AM
Symptoms:
Brian just made a proposal to a buyer and received the same response he has heard so many times recently. "Thanks for the proposal. Appreciate you coming in. We'll give it some consideration and let you know."
Podcast: The Decision is Always Yours!
By Monday Morning Manager on Aug 25, 2025 6:00:00 AM
Symptoms:
Leslie finally got the referral she had wanted: a high-profile client that could be a cornerstone to her entire next year of business...
Podcast: Take Complete Ownership
By Monday Morning Manager on Aug 18, 2025 6:00:00 AM
Symptoms:
Jerry was having a year that was slightly ahead of last year, but he was frustrated that he wasn't doing as well as he thought he could be or should be. Although he had taken some sales training and learned some unique words, phrases, and approach tactics, he felt like he was struggling to say and do the "right" things when it came to managing his activities and sales calls. He wondered what he needed to change so that his daily work became more natural, fun, and productive.
Podcast: If You FeeI It, Say It
By Monday Morning Manager on Aug 11, 2025 6:00:00 AM
Situation:
Jackson felt that lump in his throat and just wanted to scream. Big Shot Bob of ABC Engineering did it again; he promised Jackson he would keep his appointment this time after three cancellations or no shows, but his admin was apologizing for Bob not being available once again. Because ABC was one of the biggest firms in the metropolitan area, Jackson just could not bring himself to share his anger at being stood up once again.
Podcast: Give Them an Exit
By Monday Morning Manager on Aug 4, 2025 6:00:00 AM
Symptoms:
Unskilled salespeople are so predictable! They use the "pull" approach, constantly trying to convince and persuade the buyer to buy from them. Of course, the buyers are on to these tactics and are doing their best to "push" the salesperson away. Often, even buyers who are ready to buy will feel trapped and push the salesperson away because they don't want to be sold.
Podcast: Hit Your Prospecting Goal In Target Time
By Monday Morning Manager on Jul 28, 2025 6:00:00 AM
Symptoms:
As a newly hired sales manager for a medical equipment company, Devin inherited a large and under performing sales team. The team included the usual cast of characters: a diva who never took the blame for her results, a home run hitter who really struck out more than he connected, a Steady Eddie who was unspectacular but reliable, four or five people that seemed to confuse activity with productivity and a couple of truly high performers who annoyed everyone else with their consistency.