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Fast Tip Friday: Adaptability and Availability

By Charlie Hauck on Feb 9, 2024 7:00:00 AM


Time for another Fast Tip Friday! This one's pretty quick! There are a lot of athletic events on TV every night and you see people and teams doing their best and trying to do whatever it takes to win a game, and every now and then you'll hear a commentator talk about this....

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Podcast: Audition Your Prospects

By Monday Morning Manager on Jan 22, 2024 7:00:00 AM




Brian just made a proposal to a buyer and received the same response he has heard so many times recently. "Thanks for the proposal. Appreciate you coming in. We'll give it some consideration and let you know."

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Fast Tip Friday: Focus on Face to Face

By Charlie Hauck on Nov 10, 2023 7:00:00 AM

I know the pandemic disrupted all of our lives and all of our businesses. I know that COVID is still out there. I'm not going to have a political conversation with anybody about it. It's there. It will come back a little bit stronger this winter, but we're not going to go through another pandemic.

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Fast Tip Friday: Customer Service DO's and DO NOT's

By Charlie Hauck on Sep 15, 2023 7:00:00 AM

I wish this week's topic was more positive, more energized, more something good that happened… But I'm going to disappoint you all if that's what you're looking for.

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Podcast: Do You Set Customer Service Limits?

By Monday Morning Manager on Jan 9, 2023 6:45:00 AM




Abby prided herself on the level of customer service she delivered after the sale, and loved the loyalty her customers expressed to her. That loyalty also had a troubling side and it was beginning to show.

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Fast Tip Friday: Put the Pressure Where it Belongs

By Charlie Hauck on Sep 16, 2022 7:00:00 AM


Hey, welcome back, everybody. It's nice to have taken a couple of weeks break, gotten away from things for a little bit. I needed to vacation. I feel reenergized and back to offer another Fast Tip Friday moment from Growth Dynamics.

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Podcast: Nurture, Nurture, Nurture

By Monday Morning Manager on Feb 7, 2022 6:45:00 AM


Sondra worked relentlessly to hit her numbers and keep her territory on top of the rankings.  Never shy about asking for business, if a sales report showed a dip in the numbers, Sondra would beat the bushes for the orders that might help push her over the goal for that quarter. Her customers believed her products were top-notch, as did other users down the distribution line. And because of this, if Sondra pushed a little at times, they often felt it wasn't too hard to accommodate her request to order early or more than planned.

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Podcast: Nurture clients in their best interests

By Monday Morning Manager on Jan 20, 2020 8:02:58 AM

Monday Morning Manager


Good morning & Greetings, here's this week's selling scenario to think about.

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You Must Be Bigger Than Your Problems

By Charlie Hauck on Mar 7, 2019 8:52:06 AM

Back in January, Sarah Waple and I attended the annual Target Training International Conference. The conference always delivers great application insights for the science of Human Behavior that we incorporate into our programs at Growth Dynamics, and every year the team at TTI invites a key note speaker to address the close to 400 attendees. This year the speaker, Molly Fletcher, a sports agent out of Atlanta graced the stage and delivered a ten-bell message with humor, challenges and personal experience. I thought she was a great presenter with a great message.

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Time To Talk Business

By Charlie Hauck on Nov 9, 2018 2:55:33 PM

This time of year salespeople everywhere find it harder and harder to get opportunities started and closed as the marketplace seems to be focused on the impending holiday season and end of the year clean up. Decision makers are dealing with their budgets and planning for the coming year and making buying decisions don’t appear high on the priority list. My advice is to stop fighting this trend and join the party.

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