Growth Dynamics Get Down

Relationship building is important in everything that we do. It's in business development, we've got to be trusted, and we've got to know how to build trust. We've got to know what sets the foundation for building trust, and that's understanding how to be successful at relationship building.

This is a topic I can talk about and share information or thoughts about all day. We can do a Fast Tip Friday, a Fast Tip Saturday, a Fast Tip Sunday, if I just got on a roll… but I promise to keep it short.

This is something we all need to learn about… one of the most important attributes we've got to have as a human being, and that's the ability to be apologetic. We've all made mistakes, we've all misheard something, misunderstood something, we've all been in a position where we've had to apologize for something we've said or done and apologizing is often one of the hardest things to do.

Symptoms: 

With her best customer looking for something creative to solve his inventory issues, Ginny realized that none of her immediate ideas sounded likely to impress the customer.

This is one of my favorite topics. This goes back to our reliance and our trust in DISC profile behavioral assessments.I love those instruments. They've been a huge part of my business. They're a huge part of my life.

Symptoms:

No one told Melanie that she would be making calls on her own just two weeks after she started working at Quality Stuff, Inc. When she first began, her new manager said she would do ride-alongs for at least a month and then be slowly let off the leash to contact customers by herself. But that plan went out the window this morning when Melanie found out her mentor had called in sick and she was expected to keep an appointment and fly solo with a very important customer.

I know the pandemic disrupted all of our lives and all of our businesses. I know that COVID is still out there. I'm not going to have a political conversation with anybody about it. It's there. It will come back a little bit stronger this winter, but we're not going to go through another pandemic.

Symptoms:

Mary was on one of her first sales calls as a new rep and the prospect, with his first question, invited her straight onto the Buyers Bus: "Tell me about your company and what you do".

Hey, normally I try to stay in business attire, talk to you about business things, dressed as a business person. But as you see, today, I've got a I've got a bike jersey on.