Happy 2024! This is the first Fast Tip Friday I'm doing for the year, so I hope I can live up to the standard!
Podcast: Do You Set Customer Service Limits?
Symptoms:
Abby prided herself on the level of customer service she delivered after the sale, and loved the loyalty her customers expressed to her. That loyalty also had a troubling side and it was beginning to show.
Podcast: Joint Calls with Bosses
Symptoms:
Like many business development people these days, Robin won't be going on her appointments tomorrow by herself. This time she is bringing Rich, and he is the VP of Sales from one of her largest vendors.
Seeking Strong Managers
Recently Charlie and I were talking about work I was doing with interviews for a client. As I was reviewing profiles and setting up my standard interview questions, he suggested a list of questions that I must ask all candidates. I had a few on my list already but this one is one I never would have thought to ask, but it surely is something everyone can relate to.
The P.E.O.P.L.E Factor
What’s the best way to ensure that your organization is supported and engaged? The answer is simple: you just need to remember PEOPLE.
5 Characteristics of Great Leaders
From our partner TTI Success Insights authored by Dave Clark:
