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Where are the Dinosaurs?

By Monday Morning Manager on May 23, 2022 6:45:00 AM

 

 
 

Symptoms:

Jerry never felt compelled to trust or rely on technology. In his opinion nothing beats getting out there and looking someone in the eye or at least picking up the phone and chatting live with a prospect or a customer. No one ever refused to do business with Jerry, and in many of his customers’ locations he had free rein to essentially come and go as he pleased. No way email could be that important as long as Jerry could walk in, pull up a chair and talk about personal “stuff” before staring his pitch. Jerry thought email and all this new “webinar” and virtual selling stuff was just more trouble than it was worth and never going to be as important as that face to face visit. Jerry stuck to his guns and even managed to get one of the inside team to transcribe his emails, so he was not forced to adopt that new-fangled irritation into his sales game. And then Covid-19 arrived, and Jerry was lost.

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Fast Tip Friday: Steak vs Hotdogs

By Charlie Hauck on May 20, 2022 7:00:00 AM

Do you prefer hotdogs or steak? I bet you said steak.

In this episode of Fast Tip Friday, Charlie talks about the analogy of Steak and Hotdogs to encourage your sales efforts.

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Podcast: Emotions and Margins

By Monday Morning Manager on May 16, 2022 6:30:00 AM

 
 
Symptoms:

Chris is concerned about his sales team. They are active, they are selling, and sales are up but margins are way down. The business model allows reps to be flexible in the field and sell at the prices they feel appropriate. But something is missing, and Chris is unsure how to help his field reps get more margin. He doesn't want to kill the ability of his reps to set pricing in the field, but doesn't know what information they need in order to be better at the task.

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Podcast: Are You Collecting Stamps?

By Monday Morning Manager on May 9, 2022 6:45:00 AM

 

Symptoms:

Charlie had been working with a long-time client and just can’t believe why some meetings could really get under his skin. Charlie left angry with this client’s attitude towards him, the ability to waste time like it was nothing and at times complete disrespect for Charlie and his process. Yet, this client was important to Charlie’s success each year and he was unable to fire them. He opened his stamp book and added a nice bright red anger stamp on this client’s page after the last meeting he had.

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Fast Tip Friday: Happy Ears

By Charlie Hauck on May 6, 2022 7:00:00 AM

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Seeking Strong Managers

By Sarah Waple on May 4, 2022 11:43:02 AM

Recently Charlie and I were talking about work I was doing with interviews for a client. As I was reviewing profiles and setting up my standard interview questions, he suggested a list of questions that I must ask all candidates. I had a few on my list already but this one is one I never would have thought to ask, but it surely is something everyone can relate to.

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Podcast: Name Your Days

By Monday Morning Manager on May 2, 2022 6:45:00 AM

 
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Charlie & Company: Becker School Supplies

By Sarah Waple on Apr 29, 2022 12:00:00 PM

 
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Podcast: Slow Down

By Monday Morning Manager on Apr 25, 2022 6:45:00 AM

 

 

Symptoms:

Elizabeth had just gotten the call every sales person hopes for each day. A target account in her territory reached out and asked that she come right away to help them with a big problem. Knowing her technical expertise could be very valuable in this situation, Elizabeth felt sure that winning the project was just a matter of not making a fatal mistake. Her competitive fires were stoked and her confidence at an all-time high as she made the appointment to be there three days later. Despite the repeated requests for her to drop everything else she had going, Elizabeth held firm and kept the date she asked for at the outset of the conversation. She had seen this movie before so this time she was determined to keep her emotions under control and the prospect on a leash instead of rushing head long into another disappointment.

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Podcast: Your Verbal Business Cards

By Monday Morning Manager on Apr 18, 2022 6:45:00 AM

 

Symptoms:

Mary was on one of her first sales calls as a new rep and the prospect, with his first question, invited her straight onto the Buyers Bus: "Tell me about your company and what you do". As is typical, she proceeded to talk about the long and successful history of her company, then described the numerous accounts they had helped, and then went for a strong finish by stating how confident she was that her extensive line of products would find a good fit somewhere within the prospects business needs.

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