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Podcast: ASAP to Ghost

By Monday Morning Manager on Apr 5, 2021 6:45:00 AM

 

Symptoms:

Ruben was excited about the call he just finished with the Facilities Manager at a school in his territory. The situation was a perfect fit for his company's new line of industrial faucets. Plus, the Facilities Manager told him the hardware needed to be installed ASAP or the school would face a fine from the local building inspector. Ruben couldn't help but feel this was one of those sales that all salespeople dream about, a prospect that had to buy right now and they had to buy a product Ruben could deliver. And when the timeline was ASAP, Ruben thought this was going to be a quick and painless sale. So, six weeks later, why was he still wondering when the PO was going to show up in his inbox?

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Podcast: Learn It All

By Monday Morning Manager on Mar 29, 2021 6:45:00 AM

 

Symptoms:

“The weather is changing; flowers and trees are popping out and I am exactly the same” thought Sam. Sam has been in sales for her entire career. She knows she does well enough as she has climbed the ranks through various companies, but she tends to plateau with medium accounts. Sam has yet to earn some of the major accounts and or territories that make salespeople’s careers. She has always been one to read all the top business books, listen to podcasts every chance she got, attends conferences, and even enrolled in a few training classes that promised to help her reach the next level, but nothing ever changed, despite putting all the things she learned into practice immediately. Sam felt ready to make some significant life changes on her own and earning more commissions would make it all possible. Now, she really wanted to see if it was her turn to be one of the big-time players.

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Charlie & Company: Episode 3- Corey Talone

By Sarah Waple on Mar 24, 2021 9:30:00 AM

How many accountants do you know that can offer to take a few hours out of their day to be a guest on a podcast? That should tell you a little bit about our guest Corey Talone on this episode of Charlie & Company Talk Business, Life and Everything else.

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Podcast: Act As If

By Monday Morning Manager on Mar 22, 2021 6:45:00 AM

 

 

Symptoms:

Forget desperate housewives. What really scares buyers are desperate salespeople. How many times have you run into a salesperson that is not in sales for the love of the game, or to be the best at what they do? They act as if they need a sale to pay their bookie by Friday! Buyers have come to loathe this fast talking, pushy pitchman stereotype.

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It’s Been A Year… What Have I Learned?

By Sarah Waple on Mar 17, 2021 1:13:38 PM

On Monday, my kids went back to school full time. Normal school, or well, as normal as school can be when everyone is still masked up, spaced out and limited interaction with friends.

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PODCAST: I just don’t think they like me

By Monday Morning Manager on Mar 8, 2021 6:45:00 AM

 

Symptoms:

“Here we go again,” Jim thought as he walked into his last call of the day. He always scheduled this monthly call to be the last of his day as it left him annoyed, angry, and confused when he walked out the door. Jim just could not create the type of relationship with this business owner that he felt was key to his success with other clients. There were never issues with products, pricing, or communications from Jim, his agency, or the manufacturers, but these monthly update and prospecting meetings always ended up making Jim feel like a complete failure. Jim’s positive, enthusiastic, and lighthearted approach obviously missed the mark with this client, and Jim was sure the client disliked the meetings as much as he did.

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How to Use Buckets to Improve Sales Performance and Coaching

By OMG on Mar 4, 2021 12:06:59 PM

The article below comes from our Objective Management Group Partner Dave Kurlan. If you have any questions about OMG and the assessment and evaluation tools utilize through them please contact us talk about your questions. 

Topics: OMG assessments
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If it isn't scheduled, it isn't real

By Monday Morning Manager on Mar 1, 2021 6:45:00 AM

 

Symptoms:

Donna hated feeling like this. As hard as she tried, she couldn’t figure out what she was supposed to do when she got back to the office after being out for a couple of days making calls on new prospects and checking up on some existing clients. Her to do list had a bunch of things scribbled on it, but Donna didn’t know which items were most important or when the people she had been talking to were expecting her to follow up.

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Charlie & Company: Episode 2 LIVE

By Sarah Waple on Feb 24, 2021 9:15:00 AM

 

In the second episode of Charlie & Company Talk Business, Life and Everything In Between  Charlie Hauck and Sarah Waple host Supply Link Inc. Founder and President Debbie Arndorfer

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Podcast: Do You Set Customer Service Limits?

By Monday Morning Manager on Feb 22, 2021 6:45:00 AM

 

Symptoms:

Abby prided herself on the level of customer service she delivered after the sale, and loved the loyalty her customers expressed to her. That loyalty also had a troubling side and it was beginning to show. She was having some problems in her territory and as customer base grew, so did the problems. Because of her history of being so responsive to their every need, many of Abby’s customers became dependent upon her and began asking her to do things not normally her responsibility. When she didn’t have time to deliver on these extra requests, Abby felt bad about failing her customers and they, in turn, began to express some dissatisfaction. Abby could see years of her good work in developing her territory slowly starting to unravel before her. Her best efforts were turning into the source of her biggest problems.
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