Growth Dynamics Get Down

Symptoms:

Abby prided herself on the level of customer service she delivered after the sale, and loved the loyalty her customers expressed to her. That loyalty also had a troubling side and it was beginning to show.

Hey everybody. Welcome back to Fast Tip Friday. Charlie Hauck here, giving you some of that Growth Dynamics voodoo before you check out for the week.

Hey, I want to talk a little bit tactical here today. I've been sharing some stuff on sort of process and personal management, but I want to dip back into the into the tactics pool here for you today, one of the things that we see happening far too often with our clients in the business development realm is that they are not willing to plant their feet on getting something if they give something.

Symptoms:

No one told Melanie that she would be making calls on her own just two weeks after she started working at Quality Stuff, Inc. When she first began, her new manager said she would do ride-alongs for at least a month and then be slowly let off the leash to contact customers by herself. But that plan went out the window this morning when Melanie found out her mentor had called in sick and she was expected to keep an appointment and fly solo with a very important customer.

Hey everybody, Charlie Hauck here—Lead Trainer and Founder of Growth Dynamics—back for another Fast Tip Friday.

Symptoms:

Matt is looking at his calendar and doing some planning, knowing that many things he does look too much like random acts of mindless behavior. Looking back on past months, he feels like he was scrambling and playing catch up all the time instead of having that feeling that he had some deliberate control of his actions. He wants to get back that feeling of being on a roll, where it's like running downhill instead of uphill all the time.

Symptoms:

Brian just made a proposal to a buyer and received the same response he has heard so many times recently. "Thanks for the proposal. Appreciate you coming in. We'll give it some consideration and let you know."

Hey everybody. How are you? It's Charlie, your President and lead trainer at Growth Dynamics, doing the Fast Tip Friday thing again for you here today.

Symptoms:

As a newly hired sales manager for a medical equipment company, Devin inherited a large and under performing sales team. The team included the usual cast of characters: a diva who never took the blame for her results, a home run hitter who really struck out more than he connected, a Steady Eddie who was unspectacular but reliable, four or five people that seemed to confuse activity with productivity and a couple of truly high performers who annoyed everyone else with their consistency.

Symptoms:

Recently, nothing stung Darren more than when his wife pointed out that he failed yet again at his promised to be home for dinner. And, tonight he knew that he wouldn't make it to dinner again. His two kids were at the ages where they always seemed to be headed from one practice or another, and his wife Jessica was feeling often deserted when she asked Darren for help with all the driving around town. “Work/life balance” meant nothing more than disappointment to Darren as his boss just kept the pressure on by asking for more sales every month.