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Just the facts, Ma’am.

By Charlie Hauck on Sep 26, 2019 12:15:00 PM

If you are near my age 60+ that line might remind you of the classic television show “Dragnet.” Sgt. Joe Friday, the lead detective, was constantly reminding the people (suspects, witnesses, victims) that he interviewed to just give him the facts, nothing but the facts while he interviewed them. Friday didn’t want any of the emotional debris these people would try to add to their account of what happened. “Just the facts” was all Friday could work with, and none of the emotions could change those facts.

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Podcast: ASAP to Ghost

By Monday Morning Manager on Jun 3, 2019 9:00:00 AM

If you have ever heard the words most salespeople want to hear "I need it ASAP" and wondered how in the world the project went sideways this week's podcast if for you. Click on ASAP to Ghost to give it a listen. If you've successfully managed an ASAP client or prospect share your experience in the comments.

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Timelines Required for Qualified Opportunities

By Charlie Hauck on May 31, 2019 10:49:31 AM

I often debrief sales calls with my clients and hear of the great opportunities they’ve just uncovered, but the longer we discuss what happened the reality about the greatness of the opportunity changes dramatically. One particular part of a successful call tends to be missing when the salesperson shares the details of the call. That missing element more often than not is that no deadline of timeline has been agreed to or even discussed. And for my money, when you don’t have a deadline for a decision there is not much of a chance of completing a sale.

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Don’t Be That Guy

By Sarah Waple on Jan 24, 2019 3:51:13 PM

Don’t Be That Guy.

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You Can’t Get Sales Out of an ATM

By Charlie Hauck on Oct 18, 2018 2:25:00 PM

Too many salespeople run their sales model the same way they get cash from an ATM machine; they don’t really know how much money they have until they go punch in their PIN and see if there is anything in the account. In other words, many don’t even look at their account until they need some cash, and too often they are shocked by how low their balance is. You can’t run your sales machine the same way.

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Great Teams Start With Great Hires

By Sarah Waple on Oct 4, 2018 3:42:25 PM

We found this amazing read on hiring and building great teams from The Metiss Group and thought we should share it with you. 

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Stop Trying to Sell to Everyone

By Charlie Hauck on Aug 30, 2018 10:41:54 AM

In the world of high performance sales the reality is that not every opportunity is a good opportunity. Too often salespeople look at every lead or inbound inquiry as a sale half won before they even talk to the other person. That “got to get a yes” mentality is often more problem than positive attribute.  The sad truth is most sales people will not get the order in more than 50% of the opportunities they pursue no matter how they go about trying to close the deal. If that is the case, the real work must be done to disqualify opportunities rather than looking for reasons to qualify them. Nothing is more expensive than time wasted on trying to convince someone to buy your product or service that has no money, no interest, no need or no compelling reason to change what they are currently doing. The real skill is in getting the NO before you expend your valuable resources of time and energy chasing something that can or should never be caught. Don’t let a prospect’s interest fool you into thinking they always have the intention to make a decision or fall in love with all your features and benefits. If you are going to get a no, get it early and keep moving on to the next opportunity. Make a prospect qualify for you.

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