Growth Dynamics Get Down

I've got an idea that's been rattling around in my head for a while, and I thought I'd put it out there. I use this when I'm talking to a lot of business owners that are thinking about how and or why, why do they even want to hold their business development teams accountable? I think there's a pretty simple formula, that even if you're not a sales manager, if you're just out there in the world of business development, and you want to find a way to make life easier for yourself, I'd like you to think about this three word, process.

My idea today is something that came up in a conversation I was having, with a client and their team, about the expectations of customer service, or taking care of account relationships.

There are a lot of people who are dominant, driven, perfectionist, say they're never satisfied, in some cases, they're type A personalities, but in some cases, there are also people that if everything isn't perfect, they're never going to be quite happy. This is a message to those people in particular, but I think all of us can get caught up in this game of chasing the horizon.

I've got a few topics that we're going to be sharing with you over the next couple of weeks. We are going to focus a little bit, as we get closer to the January 1 date, we're gonna focus a little bit on some goal setting and some goal accomplishment. Not just setting, that's the easy part. So pay attention over the next couple of weeks, I think we will have some good topics for you. Today, here's what I want to talk to you about.

Symptoms:

Bill and Pat were returning from their monthly poker game and while riding back in the car they both agreed they had witnessed a situation that they could apply as a "lesson learned" to their business careers.

Good Monday morning. This is Sarah Waple, general manager of Growth Dynamics, and today we have a special edition, and personal, Monday Morning Manager.

It's time for another Friday Fast Tip. Today we have some insight and hysterical ideas about business development. One of the things I hear about a lot is, "I've got a lousy client, what do I do about it?"

Hey, welcome back, it's Charlie Hauck, President, CEO, and head trainer at Growth Dynamics. Here is another one of our Friday Fast Tips. Today we have a quick lesson on business development execution.

Symptoms:  

Here it was again. Dracula had no idea where things went sideways. He was sitting on a zoom meeting, black boxes abound, no one talking and not sure how to break this stalemate. The client requested the meeting, requested the zoom format, and promised up and down they would be on, with video, and ready to go. This client was notorious for turning into a ghost on calls. Dracula knew this and it is honestly how he came to be the account manager with this client because the old account manager had enough.