Symptoms:
Most of Mike's potential accounts seem to be unable to make a decision on their own regarding his service. They claim they have responsibility, listen to his presentation, but then let him know there are "others" who have final decision-making authority. He is frustrated by this situation and usually just makes his presentation, anyway, hoping for the best. As a result, his closing ratio is poor and his sales cycle is exceedingly long.
Fully dressed in his umpire gear, Gary was behind the plate calling the 3rd inning of his son's little league baseball game. The kid on the mound was so good he was picking apart the corners of the plate on almost every pitch. Although Gary was calling them the way he saw 'em, there were so many close calls that it didn't take long for the parents and the bleacher crowd to start riding him with the usual insults, heckles and personal attacks.
Donna hated feeling like this. As hard as she tried, she couldn’t figure out what she was supposed to do when she got back to the office after being out for a couple of days making calls on new prospects and checking up on some existing clients. Her to do list had a bunch of things scribbled on it, but Donna didn’t know which items were most important or when the people she had been talking to were expecting her to follow up.
Abby prided herself on the level of customer service she delivered after the sale, and loved the loyalty her customers expressed to her. That loyalty also had a troubling side and it was beginning to show.
We wish you a very Merry Christmas, Happy Holidays, Happy Hanukkah, whatever else you celebrate. We hope that the next few weeks, or days, however much time you choose to make about the holiday season, is one that you are making the best for yourself. Enjoy the people you want to enjoy. Don't feel pressured to do the things you don't want to do. Make sure you are taking some time for yourself to recharge, refocus, and be ready for 2023.
Friday afternoon and Julia’s mind was already on the vacation she had coming up in three weeks. The past week she dealt with the one sales challenge that constantly caused her frustration, and no matter what rebuttals her manager told her to throw back at the prospect the result remained the same; no sales because her price was too high.
Ryan hated the pipeline review meetings his sales manager scheduled every two weeks. These meetings were meant to help the sales team validate the actual work being done towards hitting goals and meeting objectives, but they also helped determine what opportunities really weren’t opportunities at all.
Good Monday morning. This is Sarah Waple, general manager of Growth Dynamics, and today we have a special edition, and personal, Monday Morning Manager.
