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Podcast: Act As If

By Monday Morning Manager on Mar 22, 2021 6:45:00 AM

 

 

Symptoms:

Forget desperate housewives. What really scares buyers are desperate salespeople. How many times have you run into a salesperson that is not in sales for the love of the game, or to be the best at what they do? They act as if they need a sale to pay their bookie by Friday! Buyers have come to loathe this fast talking, pushy pitchman stereotype.

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It’s Been A Year… What Have I Learned?

By Sarah Waple on Mar 17, 2021 1:13:38 PM

On Monday, my kids went back to school full time. Normal school, or well, as normal as school can be when everyone is still masked up, spaced out and limited interaction with friends.

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PODCAST: I just don’t think they like me

By Monday Morning Manager on Mar 8, 2021 6:45:00 AM

 

Symptoms:

“Here we go again,” Jim thought as he walked into his last call of the day. He always scheduled this monthly call to be the last of his day as it left him annoyed, angry, and confused when he walked out the door. Jim just could not create the type of relationship with this business owner that he felt was key to his success with other clients. There were never issues with products, pricing, or communications from Jim, his agency, or the manufacturers, but these monthly update and prospecting meetings always ended up making Jim feel like a complete failure. Jim’s positive, enthusiastic, and lighthearted approach obviously missed the mark with this client, and Jim was sure the client disliked the meetings as much as he did.

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How to Use Buckets to Improve Sales Performance and Coaching

By OMG on Mar 4, 2021 12:06:59 PM

The article below comes from our Objective Management Group Partner Dave Kurlan. If you have any questions about OMG and the assessment and evaluation tools utilize through them please contact us talk about your questions. 

Topics: OMG assessments
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If it isn't scheduled, it isn't real

By Monday Morning Manager on Mar 1, 2021 6:45:00 AM

 

Symptoms:

Donna hated feeling like this. As hard as she tried, she couldn’t figure out what she was supposed to do when she got back to the office after being out for a couple of days making calls on new prospects and checking up on some existing clients. Her to do list had a bunch of things scribbled on it, but Donna didn’t know which items were most important or when the people she had been talking to were expecting her to follow up.

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Charlie & Company: Episode 2 LIVE

By Sarah Waple on Feb 24, 2021 9:15:00 AM

 

In the second episode of Charlie & Company Talk Business, Life and Everything In Between  Charlie Hauck and Sarah Waple host Supply Link Inc. Founder and President Debbie Arndorfer

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Podcast: Do You Set Customer Service Limits?

By Monday Morning Manager on Feb 22, 2021 6:45:00 AM

 

Symptoms:

Abby prided herself on the level of customer service she delivered after the sale, and loved the loyalty her customers expressed to her. That loyalty also had a troubling side and it was beginning to show. She was having some problems in her territory and as customer base grew, so did the problems. Because of her history of being so responsive to their every need, many of Abby’s customers became dependent upon her and began asking her to do things not normally her responsibility. When she didn’t have time to deliver on these extra requests, Abby felt bad about failing her customers and they, in turn, began to express some dissatisfaction. Abby could see years of her good work in developing her territory slowly starting to unravel before her. Her best efforts were turning into the source of her biggest problems.
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Building And Sustaining That Q1 Feeling Is All About Optimism

By Sarah Waple on Feb 18, 2021 10:07:50 AM

I was looking for some inspiration to be able to sit down and write a new blog post. We haven't posted as many as we normally do as Growth Dynamics has been very, very busy. It's a great busy. A busy that we can feel building some momentum and we are excited to see where this momentum take us this year. Is the same happening for you?

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Audition Your Prospects

By Monday Morning Manager on Feb 15, 2021 6:45:00 AM

 
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Podcast: Crazy Game of Poker

By Monday Morning Manager on Feb 8, 2021 6:45:00 AM

 

Symptoms:

Bill and Pat were returning from their monthly poker game and while riding back in the car they both agreed they had witnessed a situation that they could apply as a "lesson learned" to their business careers. Everything had started out very similar to an everyday business meeting or sales call with socializing and normal banter between participants, but about half way through the event something had gone bad.

A simple mistake had been made that resulted in some subtle and not so subtle accusations leading to lines being drawn about who was right and who was wrong. All of a sudden everyone was very uncomfortable with the tone in the room.

The "accused" had snapped back with a defense based on fairness and leniency (not results) that almost guaranteed a confrontation between the two sides. The emotions ranged from excuse making to embarrassment to anger and then to withdrawal and alienation as the aggressors piled on the wrong-doers. When the game broke up early, everyone knew it had been caused by too much bad behavior.

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