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Podcast: How to Handle Bad News

By Monday Morning Manager on Sep 11, 2023 7:00:00 AM

 

Symptoms:

One thing was certain: Derek was going to get an earful when he mustered the courage to tell his biggest customer that the truckload of material he was expecting was going to arrive three weeks late.

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Podcast: Give Them Some Homework

By Monday Morning Manager on Aug 28, 2023 7:00:00 AM

 

Symptoms:

The Purchasing Agent started the sales call with: "So, what do you have for me today?" It struck Jennifer that she was hearing this line far too frequently when she showed up for a sales call with both prospects and current customers in her territory.

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Podcast: Is Telling Selling?

By Monday Morning Manager on Aug 21, 2023 7:00:00 AM

 

 

Symptoms:

No one told Melanie that she would be making calls on her own just two weeks after she started working at Quality Stuff, Inc. When she first began, her new manager said she would do ride-alongs for at least a month and then be slowly let off the leash to contact customers by herself. But that plan went out the window this morning when Melanie found out her mentor had called in sick and she was expected to keep an appointment and fly solo with a very important customer.

Topics: podcast selling
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Podcast: Is Sharing Really Caring?

By Monday Morning Manager on Aug 14, 2023 7:00:00 AM

 

Symptoms:

How did it happen again? Ed believed he nailed that presentation and felt he’d been as prepared as he could be for any questions the prospect could have had about his company’s latest technology.

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Podcast: What Happens Next?

By Monday Morning Manager on Aug 7, 2023 7:00:00 AM

 
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Podcast: Work/Life Balance

By Monday Morning Manager on Jul 31, 2023 7:00:00 AM

 

Symptoms:

Recently, nothing stung Darren more than when his wife pointed out that he failed yet again at his promised to be home for dinner. And, tonight he knew that he wouldn't make it to dinner again. His two kids were at the ages where they always seemed to be headed from one practice or another, and his wife Jessica was feeling often deserted when she asked Darren for help with all the driving around town. “Work/life balance” meant nothing more than disappointment to Darren as his boss just kept the pressure on by asking for more sales every month.

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Podcast: 15 Years of Experience

By Monday Morning Manager on Jul 24, 2023 7:00:00 AM

 

Symptoms:

Bob found himself staring blankly at his calendar. The year was nearing an end and the speed with which the year had flown by surprised Bob again, just like it had each of the last 15 years, since he had started in this business.

Topics: podcast sales
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Podcast: Silence is Golden, Even in Sales

By Monday Morning Manager on Jul 17, 2023 7:00:00 AM

 

Symptoms:

Roger could not believe what he just heard. The conversation with one of his most challenging prospects ground to a halt after Roger had asked if the deal just did not make sense. Despite the fact that this was one opportunity that could significantly impact his bonus, Roger just could not think of one more thing to say. So, he just stood there and contemplated how he swung and missed again. “I guess I have to accept your program, so let’s write this up and get that first order in here next week.” What just happened, did someone else walk into the office or did a dream just pop into his subconscious mind? The deal just closed, and Roger was not talking when it happened.

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Podcast: Change Your Outlook

By Monday Morning Manager on Jul 10, 2023 7:00:00 AM

 

Symptoms:

Lauren hated watching the network news or seeing the latest news flashing on her phone. It seemed like the "Big Story" everywhere was another mass shooting, a political meltdown, a plane crash or other sad story.

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Podcast: Midpoint Check-In 2023

By Monday Morning Manager on Jul 3, 2023 7:00:00 AM

 

Good Monday morning - This is Sarah Waple, partner at Growth Dynamics, and I’m here with a special mid-year check in episode of Monday Morning Manager.

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