Hey, welcome back. Here's another one, Friday fast tip. I know everybody, everybody seems to be really busy lately. I know I'm busy. I know Sarah's busy here in the office. I know Matt, who does our IT and social media stuff, I know he's busy. And I'll bet you're busy too.
It was early Monday morning and Brett was lying awake in bed, worrying about his upcoming week. Although his business and personal life was running about average so far this year, he had fallen into the habit of replaying past failures in his head, worrying about every little thing on his numerous To Do lists, and allowing a constant stream of negative internal talk. All of this was causing him a lot of anxiety and stress, both before and during many of his business development meetings.
I want to throw something at you, particularly since it's the end of the week that I know is going to make some people pretty uncomfortable. But it is one of my core beliefs as a business development consultant. One of the things I always wonder about is our people who think they're good at follow up really good at sales, and my gut instinct. And if you've worked with me in the past, or talk to me about what makes the best salespeople, the best is follow up is probably a crutch, not a skill or an attribute.
Symptoms:
The silence was deafening. Both Valerie and her prospect sat there looking at each other waiting for the other person to speak first. Valerie had finished her presentation of the new products' features and benefits and was expecting the Director of Operations to give her some indication of how well she had done. Since the training she had received on the new product said any prospect would be blown away by all the new bells and whistles, no one had ever bothered to consider what to do if that wasn't the case. Valerie had covered everything and found herself stuck not knowing what to do or say next. Was the sales call over or was something else supposed to happen?
In this Fast Tip Friday, Charlie Hauck talks about the importance of DISC and how it can make all the difference in the world of sales.
Symptoms:
Justin was spending some time off around the holidays thinking about his 25 years in sales. There were many things to be proud of, but after a bit of soul searching, he was forced to admit that he thought he'd be a bit further along financially by now or perhaps have a more prestigious title or even work for a better company, considering the two and a half decades he was reflecting on.
Do you ever get caught up with warm leads? You have hope but cannot get the win? If so, this is the topic for you.
Symptoms:
Jerry never felt compelled to trust or rely on technology. In his opinion nothing beats getting out there and looking someone in the eye or at least picking up the phone and chatting live with a prospect or a customer. No one ever refused to do business with Jerry, and in many of his customers’ locations he had free rein to essentially come and go as he pleased. No way email could be that important as long as Jerry could walk in, pull up a chair and talk about personal “stuff” before staring his pitch. Jerry thought email and all this new “webinar” and virtual selling stuff was just more trouble than it was worth and never going to be as important as that face to face visit. Jerry stuck to his guns and even managed to get one of the inside team to transcribe his emails, so he was not forced to adopt that new-fangled irritation into his sales game. And then Covid-19 arrived, and Jerry was lost.
Do you prefer hotdogs or steak? I bet you said steak.
In this episode of Fast Tip Friday, Charlie talks about the analogy of Steak and Hotdogs to encourage your sales efforts.
