Fast Tip Friday: Fact or Feelings?
Hey everybody, I’m Charlie Hauck, President, Founder, and Lead Trainer at Growth Dynamics. Today’s message is simple. There’s not a lot of warm and fuzzy here, and that’s intentional because of the topic I want us all to think about: Am I dealing with facts, or am I dealing with feelings?
Podcast: Selfish VS Greedy
Symptoms:
Julie felt conflicted as she listened to the other members of the sales team talk about how they were going to spend the big commissions everyone was earning this quarter.
Podcast: Active Listening
Symptoms:
Cliff was surprised. He assured the customer how things would work out and, when the customer disagreed, he told him again. And again, and again. Then his manager got an angry phone call asking Cliff not be sent back into the account because the client didn't see any way for him to handle their account to their satisfaction. Cliff was indignant. Didn't the client understand that Cliff was the expert and knew best what the client really wanted and needed?
Podcast: Business is Business
Symptoms:
Carl was feeling frustrated and hurt. One of his best accounts was showing a definite decline in volume that was way beyond what could be explained by the market or the economy, and he could not imagine that he had done anything to create the change.
Fast Tip Friday: Know Your Worth
Hey, this is John with Growth Dynamics, and I wanted to share a quick tip for Fast Tip Friday: Know your worth.
Podcast: The Reality of To-Do Lists
Symptoms:
Marcus found himself sitting in his car, in his driveway but still felt lost. For some reason, this feeling was a more regular occurrence for Marcus at the end each day. It was as if the one or two things he was supposed to remember to accomplish would come to him if he just didn't turn off the engine and open his car door.
Podcast: Act As If
Symptoms:
Forget desperate housewives. What really scares buyers are desperate salespeople. How many times have you run into a salesperson that is not in sales for the love of the game, or to be the best at what they do? They act as if they need a sale to pay their bookie by Friday! Buyers have come to loathe this fast talking, pushy pitchman stereotype.
Podcast: Trick-Or-Treat
Symptoms:
Here it was again. Dracula had no idea where things went sideways. He was sitting on a zoom meeting, black boxes abound, no one talking and not sure how to break this stalemate. The client requested the meeting, requested the zoom format, and promised up and down they would be on, with video, and ready to go. This client was notorious for turning into a ghost on calls. Dracula knew this and it is honestly how he came to be the account manager with this client because the old account manager had enough.
Podcast: Promote Your Deputy
Symptoms:
Most of Mike's potential accounts seem to be unable to make a decision on their own regarding his service. They claim they have responsibility, listen to his presentation, but then let him know there are "others" who have final decision-making authority. He is frustrated by this situation and usually just makes his presentation, anyway, hoping for the best. As a result, his closing ratio is poor and his sales cycle is exceedingly long.
