Symptoms:
Abby prided herself on the level of customer service she delivered after the sale, and loved the loyalty her customers expressed to her. That loyalty also had a troubling side and it was beginning to show.
By Monday Morning Manager on Sep 16, 2024 7:00:00 AM
Abby prided herself on the level of customer service she delivered after the sale, and loved the loyalty her customers expressed to her. That loyalty also had a troubling side and it was beginning to show.
By Charlie Hauck on Sep 13, 2024 7:00:00 AM
Hey everybody, Charlie Hauck here, Founder and Lead Trainer at Growth Dynamics, back again for Fast Tip Friday.
By Monday Morning Manager on Sep 9, 2024 7:00:00 AM
Kyle loves selling. He also loves the company he works for and the products and lines he represents. His cup is filled by going to work every day and sharing with his prospects, suspects, and clients about what is new at in his professional world. With so much positivity, Kyle does well for himself, and his managers are pleased with his production. So, what’s the problem here?
By Charlie Hauck on Sep 6, 2024 7:00:00 AM
Hi, I'm John with Growth Dynamics, and I'm here for a Fast Tip Friday! I recently had a question about gifting clients or gifting prospects....
By Charlie Hauck on Aug 30, 2024 7:00:00 AM
Hi I'm John with Growth Dynamics and I wanted to give you a Fast Tip Friday regarding the separation of person and performance.
By Monday Morning Manager on Aug 26, 2024 7:00:00 AM
Bill and Pat were returning from their monthly poker game and while riding back in the car they both agreed they had witnessed a situation that they could apply as a "lesson learned" to their business careers.
By Charlie Hauck on Aug 23, 2024 7:00:00 AM
I want to finish up with this Fast Tip Friday that completes our map to success triangle - mindset, activity, process (M.A.P.)
By Monday Morning Manager on Aug 19, 2024 7:05:00 AM
Symptoms:
Joe teed up a nice little order at one of his smaller accounts. It wasn't a make or break type of deal, but it created some additional opportunities to expand the product mix and make a lesser account more profitable. In an effort to keep his sale on track, Joe emailed the customer to confirm his appointment for a week later and mentioned that he thought this should be a decision meeting on the product program he was offering.
By Charlie Hauck on Aug 16, 2024 7:09:38 AM
Let's talk about the activity part of success. And frankly, yes, we've always got to have the right attitude. If you keep your attitude right, you'll be ready and committed to go out and do enough activity. First of all, you got to figure out how much is enough. It isn't a guess. There is a formula. If you need help with that, you might want to talk to the coaches at Growth Dynamics.
By Monday Morning Manager on Aug 12, 2024 7:00:00 AM
Symptoms
Gary is having one of those days where he is angry, but also having some self-doubts. One of his biggest accounts just informed him they are switching to another vendor. All of this comes as a great surprise and he knows these events will create a whirlwind of damage control, finger pointing and endless postmortem conversations. His first thought is they are just jerks, but something is nagging at him about how this could happen on his watch.