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Podcast: Nurture, Nurture, Nurture

By Monday Morning Manager on Sep 25, 2023 7:00:00 AM

 

Symptoms:

Sondra worked relentlessly to hit her numbers and keep her territory on top of the rankings.  Never shy about asking for business, if a sales report showed a dip in the numbers, Sondra would beat the bushes for the orders that might help push her over the goal for that quarter.

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Fast Tip Friday: The Emotion That Sticks With Us

By Charlie Hauck on Sep 22, 2023 7:00:00 AM

Hey everybody, Charlie Hauck, founder, President, partner at Growth Dynamics, here for another one of those amazing Fast Tip Friday topics!

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Podcast: The Voices Inside Your Head

By Monday Morning Manager on Sep 18, 2023 6:45:00 AM

 

Symptoms:

Kathy is frustrated after a recent sales call. She believes if she was brave enough to ask about certain things, the call would have gone her way. It seems like she is constantly on defense and that the client is intentionally "pushing her buttons". Despite her training, it felt like she was always reacting to every little thing that was said rather than thinking about what was really going on. How can she find a way to consistently act like a professional on the call?

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Fast Tip Friday: Customer Service DO's and DO NOT's

By Charlie Hauck on Sep 15, 2023 7:00:00 AM

I wish this week's topic was more positive, more energized, more something good that happened… But I'm going to disappoint you all if that's what you're looking for.

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Podcast: How to Handle Bad News

By Monday Morning Manager on Sep 11, 2023 7:00:00 AM

 

Symptoms:

One thing was certain: Derek was going to get an earful when he mustered the courage to tell his biggest customer that the truckload of material he was expecting was going to arrive three weeks late.

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Fast Tip Friday: Do Whatever It Takes

By Charlie Hauck on Sep 8, 2023 7:00:00 AM

Hey, look, I'm ready for hate mail after this one...

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Fast Tip Friday: Greatest Hits - Outlook Creates Outcomes

By Charlie Hauck on Sep 1, 2023 7:00:00 AM

 

Hey, welcome back, it's Charlie Hauck, President, CEO, and head trainer at Growth Dynamics. Here is another one of our Friday Fast Tips. Today we have a quick lesson on business development execution.

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Podcast: Give Them Some Homework

By Monday Morning Manager on Aug 28, 2023 7:00:00 AM

 

Symptoms:

The Purchasing Agent started the sales call with: "So, what do you have for me today?" It struck Jennifer that she was hearing this line far too frequently when she showed up for a sales call with both prospects and current customers in her territory.

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Fast Tip Friday: Back to School Season

By Charlie Hauck on Aug 25, 2023 7:00:00 AM

Hey, it's that time of year again. If you've got any conscious time on this planet, it seems we've all gone through this sort of fifth season that seems to be part of our lives. In fact, I think it's become so much a part of our lives, we don't even recognize it as a season, but I'll challenge that. I think back to school is a season!

Topics: goals Timeline
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Podcast: Is Telling Selling?

By Monday Morning Manager on Aug 21, 2023 7:00:00 AM

 

 

Symptoms:

No one told Melanie that she would be making calls on her own just two weeks after she started working at Quality Stuff, Inc. When she first began, her new manager said she would do ride-alongs for at least a month and then be slowly let off the leash to contact customers by herself. But that plan went out the window this morning when Melanie found out her mentor had called in sick and she was expected to keep an appointment and fly solo with a very important customer.

Topics: podcast selling
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