Ho, Charlie Hauck, President and Founder of Growth Dynamics, here for another one of these famous Fast Tip Fridays.
Fast Tip Friday: Choosing Promises Over Pay
Hey, everyone, Sarah Waple, President at Growth Dynamics.
Topics:
lessons
Emotional Intelligence
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Podcast: Active Listening
Symptoms:
Cliff was surprised. He assured the customer how things would work out and, when the customer disagreed, he told him again. And again, and again. Then his manager got an angry phone call asking Cliff not be sent back into the account because the client didn't see any way for him to handle their account to their satisfaction. Cliff was indignant. Didn't the client understand that Cliff was the expert and knew best what the client really wanted and needed?
Podcast: Person VS Performance
Symptoms:
Fully dressed in his umpire gear, Gary was behind the plate calling the 3rd inning of his son's little league baseball game. The kid on the mound was so good he was picking apart the corners of the plate on almost every pitch. Although Gary was calling them the way he saw 'em, there were so many close calls that it didn't take long for the parents and the bleacher crowd to start riding him with the usual insults, heckles and personal attacks.
Topics:
podcast
Emotional Intelligence
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Podcast: If You FeeI It, Say It
Situation:
Jackson felt that lump in his throat and just wanted to scream. Big Shot Bob of ABC Engineering did it again; he promised Jackson he would keep his appointment this time after three cancellations or no shows, but his admin was apologizing for Bob not being available once again. Because ABC was one of the biggest firms in the metropolitan area, Jackson just could not bring himself to share his anger at being stood up once again.
Topics:
podcast
Emotional Intelligence
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Fast Tip Friday: Maintain Control
Hey everybody, welcome back! Charlie Hauck, President, Founder, Lead Trainer, Problem Maker, Problem Solver at Growth Dynamics, here for another Fast Tip Friday.
Topics:
emotions
Emotional Intelligence
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Fast Tip Friday: Find Your Milk Bone Motivation
Hey everybody, Charlie Hauck here, Founder and Lead Trainer at Growth Dynamics, back again for Fast Tip Friday.
Topics:
Motivation
Emotional Intelligence
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Fast Tip Friday: Person VS Performance
Hi I'm John with Growth Dynamics and I wanted to give you a Fast Tip Friday regarding the separation of person and performance.
Topics:
Emotional Intelligence
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Podcast: A Crazy Game of Poker
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Symptoms:
Bill and Pat were returning from their monthly poker game and while riding back in the car they both agreed they had witnessed a situation that they could apply as a "lesson learned" to their business careers.
Podcast: The Decision is Always Yours!
Symptoms:
Leslie finally got the referral she had wanted: a high-profile client that could be a cornerstone to her entire next year of business...
